PRIVACY POLICY
Last updated May 30, 2026
Version: 1.0
This Privacy Notice for
JEMBO
-
Visit our website
at https://jembo.app or any website of ours that links to this Privacy Notice
-
Download and use
our mobile application ( Jembo) , or any other application of ours that links to this Privacy Notice
-
Use
Jembo .This application is an online turn-based tile game, inspired by the classic board and card games, where two players take turns arranging and playing tiles on a shared board. The objective is to be the first player to empty their set of tiles by forming valid combinations. Players can create and join games with other registered users, track the status of their ongoing games, and communicate in real-time through an in-game chat feature. The game requires a user account to play and does not offer a guest mode. User authentication is handled through third-party OAuth providers (like Google and Facebook) or through the in-app email sign-in. A premium subscription is available to remove in-app advertising. The game is accessible via web browsers on desktop, tablet, and mobile devices, and supports multiple languages.
-
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices.
We are responsible for making decisions about how your personal
information is processed. If you do not agree with our policies
and practices, please do not use our Services.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the Services,
the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered
Do we collect any information from third parties?
How do we process your information? We process
your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other
purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which
How do we keep your information safe? We have
adequate
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by
https://jembo.app/support
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to
us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make,
and the products and features you use. The personal information we
collect may include the following:
-
names
-
email addresses
-
social media profile information (ie. from connect with facebook, sign in with google)
-
usernames
Sensitive Information.
Payment Data. We may collect data necessary to
process your payment if you choose to make purchases, such as your
payment instrument number, and the security code associated with
your payment instrument. All payment data is handled and stored
byStripe https://stripe.com/en-no/privacy
Social Media Login Data. We may provide you
with the option to register with us using your existing social
media account details, like your Facebook, X, or other social
media account. If you choose to register in this way, we will
collect certain profile information about you from the social
media provider, as described in the section called
Application Data. If you use our application(s),
we also may collect the following information if you choose to
provide us with access or permission:
https://jembo.app/support ,
support@jembo.app ,
support@jembo.app
or
__________ __________ __________
https://jembo.app/support
-
Mobile Device Access. We may request access or
permission to certain features from your mobile device,
including your mobile device's
contacts ,social media accounts ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
-
Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and
manufacturer), operating system, version information and system
configuration information, device and application identification
numbers, browser type and version, hardware model Internet
service provider and/or mobile carrier, and Internet Protocol
(IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone
network associated with your mobile device, your mobile device’s
operating system or platform, the type of mobile device you use,
your mobile device’s unique device ID, and information about the
features of our application(s) you accessed.
-
Push Notifications. We may request to send you push
notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these
types of communications, you may turn them off in your device's
settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
-
Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you access
or use our Services and which we record in log files.
Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and
settings and information about your activity in the
Services (such as
the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as
which features you use), device event information (such as
system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
-
Device Data. We collect device data such as
information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device
used, this device data may include information such as your IP
address (or proxy server), device and application
identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
-
Location Data. We collect location data such as
information about your device's location, which can be either
precise or imprecise. How much information we collect depends
on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing
access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
-
To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working
order.
-
To request feedback. We may process your information when
necessary to request feedback and to contact
you about your use of our Services.
-
To protect our Services.
We may process your information as
part of our efforts to keep our
Services safe and secure, including
fraud monitoring and
prevention.
-
To identify usage
trends.
We may process information
about how you use our Services
to better understand how they
are being used so we can
improve them.
-
To save or protect an
individual's vital
interest.
We may process your
information when
necessary to save or
protect an individual’s
vital interest, such as
to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
If you are located
in the EU or UK,
this section applies
to you.
The General Data
Protection Regulation
(GDPR) and UK GDPR require
us to explain the valid
legal bases we rely on in
order to process your
personal information. As
such, we may rely on the
following legal bases to
process your personal
information:
-
Consent. We may process your
information if you have
given us permission
(i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Analyze how our Services are used so we can improve them to engage and retain users
-
Diagnose
problems and/or
prevent
fraudulent
activities
-
Understand how
our users use
our products and
services so we
can improve user
experience
-
Legal
Obligations.
We may process
your information
where we believe
it is necessary
for compliance
with our legal
obligations,
such as to
cooperate with a
law enforcement
body or
regulatory
agency, exercise
or defend our
legal rights, or
disclose your
information as
evidence in
litigation in
which we are
involved.
-
Vital
Interests.
We may process
your information
where we believe
it is necessary
to protect your
vital interests
or the vital
interests of a
third party,
such as
situations
involving
potential
threats to the
safety of any
person.
If you are
located in
Canada, this
section
applies to
you.
We may process
your information
if you have given
us specific
permission
(i.e.
In some
exceptional cases,
we may be legally
permitted under
applicable law to
process your
information
without your
consent,
including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For
investigations
and fraud
detection and
prevention
-
For business
transactions
provided certain
conditions are
met
-
If it is
contained in a
witness
statement and
the collection
is necessary to
assess, process,
or settle an
insurance
claim
-
For identifying
injured, ill, or
deceased persons
and
communicating
with next of
kin
-
If we have
reasonable
grounds to
believe an
individual has
been, is, or may
be victim of
financial
abuse
-
If it is
reasonable to
expect
collection and
use with consent
would compromise
the availability
or the accuracy
of the
information and
the collection
is reasonable
for purposes
related to
investigating a
breach of an
agreement or a
contravention of
the laws of
Canada or a
province
-
If disclosure
is required to
comply with a
subpoena,
warrant, court
order, or rules
of the court
relating to the
production of
records
-
If it was
produced by an
individual in
the course of
their
employment,
business, or
profession and
the collection
is consistent
with the
purposes for
which the
information was
produced
-
If the
collection is
solely for
journalistic,
artistic, or
literary
purposes
-
If the
information is
publicly
available and is
specified by the
regulations
-
We may disclose
de-identified
information for
approved research
or statistics
projects, subject
to ethics
oversight and
confidentiality
commitments
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.
The
Services
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of our
Services
We
also
permit
third
parties
and
service
providers
to use
online
tracking
technologies
on our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on our
Services
or on
other
websites.
To the
extent
these
online
tracking
technologies
are
deemed
to be a
Specific
information
about
how we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is set
out in
our
Cookie
Notice
Our
Services
offer
you
the
ability
to
register
and
log in
using
your
third-party
social
media
account
details
(like
your
Facebook
or X
logins).
Where
you
choose
to do
this,
we
will
receive
certain
profile
information
about
you
from
your
social
media
provider.
The
profile
information
we
receive
may
vary
depending
on the
social
media
provider
concerned,
but
will
often
include
your
name,
email
address,
friends
list,
and
profile
picture,
as
well
as
other
information
you
choose
to
make
public
on
such a
social
media
platform.
We
will
use
the
information
we
receive
only
for
the
purposes
that
are
described
in
this
Privacy
Notice
or
that
are
otherwise
made
clear
to you
on the
relevant
Services.
Please
note
that
we do
not
control,
and
are
not
responsible
for,
other
uses
of
your
personal
information
by
your
third-party
social
media
provider.
We
recommend
that
you
review
their
privacy
notice
to
understand
how
they
collect,
use,
and
share
your
personal
information,
and
how
you
can
set
your
privacy
preferences
on
their
sites
and
apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We
will
only
keep
your
personal
information
for as
long
as it
is
necessary
for
the
purposes
set
out in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by law
(such
as
tax,
accounting,
or
other
legal
requirements).
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We
have
implemented
appropriate
and
reasonable
technical
and
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In
some
regions
(like
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in the
EEA or
UK and
you
believe
we are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If we
are
relying
on
your
consent
to
process
your
personal
information,
However,
please
note
that
this
will not
affect
the
lawfulness
of the
processing
before
its
withdrawal
nor,
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
Upon
your
request
to
terminate
your
account,
we will
deactivate
or
delete
your
account
and
information
from our
active
databases.
However,
we may
retain
some
information
in our
files to
prevent
fraud,
troubleshoot
problems,
assist
with any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
California
law
requires
us to
let you
know how
we
respond
to web
browser
DNT
signals.
Because
there
currently
is not
an
industry
or legal
standard
for
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
as
defined
in
the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We may
also
collect
other
personal
information
outside
of these
categories
through
instances
where
you
interact
with us
in
person,
online,
or by
phone or
mail in
the
context
of:
-
Receiving
help
through
our
customer
support
channels;
-
Participation
in
customer
surveys
or
contests;
and
-
Facilitation
in the
delivery
of our
Services
and to
respond
to your
inquiries.
-
Category
H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access your
personal
data
-
Right
to
correct inaccuracies
in
your
personal
data
-
Right
to
request
the
deletion
of
your
personal
data
-
Right
to
obtain
a
copy of
the
personal
data
you
previously
shared
with
us
-
Right
to
non-discrimination
for
exercising
your
rights
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon
the
state
where
you
live,
you
may
also
have
the
following
rights:
-
Right
to
access
the
categories
of
personal
data
being
processed
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
-
Right
to
obtain
a
list
of
the
categories
of
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California, Delaware, and Maryland )
-
Right
to
obtain
a
list
of
specific
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota and Oregon )
-
Right
to
review,
understand,
question,
and
correct
how
personal
data
has
been
profiled
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
-
Right
to
limit
use
and
disclosure
of
sensitive
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California)
-
Right
to
opt
out
of
the
collection
of
sensitive
data
and
personal
data
collected
through
the
operation
of
a
voice
or
facial
recognition
feature
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us
Under
certain
US
state
data
protection
laws,
you
can
designate
an
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you
submit
the
request
through
an
support@jembo.app
California
California
Civil
Code
Section
1798.83,
also
known
as
the
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
California
California
Civil
Code
Section
1798.83,
also
known
as
the
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.